Housing Program Associate (FT)

Job Type: Full-Time

Responsibilities

Provides administrative support to Housing & Employment Director and other Housing Staff as needed to include creating and maintaining client databases.  Professionally receives, screens, directs and/or takes messages for all incoming calls for clients and manages daily appointment calendars, especially supporting the Housing program by pre-screening calls, following up on appointments and assisting with client paperwork.  Ensures efficiency of the Housing program and confidentiality of records and documentation of services.  In addition, will be working with/motivating/coordinating clients in the field for community service activities about 1-2 days a week.

Requirements

Minimum HS diploma/GED equivalent. Preferred Associate’s or Bachelor’s degree in the field of Human Services. Minimum 1 year of office and/or administrative experience supporting multiple staff.  Must be highly organized and detail-oriented. Must be able to communicate effectively with a diverse population both verbally and in written form in a clear and concise manner.  Must have excellent command of the English language.  Ability to work under pressure while in stressful situations.  Has excellent people and problem-solving skills. Proficiency in Microsoft and related software applications. Able to work independently, prioritize, multitask and document daily activities thoroughly. 

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