Programs & Statistics

Meal Program

Meals are an entry point for clients to experience IHS, develop relationships with our team and consider accepting help and housing. IHS shelters provide three meals a day. Over the past 10 years, we have served nearly 3 million meals! With a growing demand for homeless services, meals increase each year.

Want to volunteer and help serve or prepare meals? Find out more here.

Employment Services

IHS’ Hele2Work program offers comprehensive employment services, including job search and placement, resume-building workshops, budgeting courses, ESL programs, dressing for success, and job skills development via New Leaf: Pre-vocational Training Program or Taking Root: Urban Agriculture. 

*FY2021-2022 reflects adjusted programming and service delivery per CDC safety measures.

Emergency & Specialized Shelter Clients

Hawaii’s shelter system provides safety and short-term stabilization and is a stepping stone toward permanent housing. As homelessness and the community’s needs continue to evolve, our shelter system must adapt. Over the past 10 years, IHS shelters have provided safety and short-term stabilization for 16,913 people.

*FY2021-2022 reflects lower occupancy capacity per CDC safety measures.

Housing Stabilization (Placement & Prevention)

Housing services help those in crisis to transition out of homelessness or stay housed if on the verge of eviction. By offering housing assistance tailored to the individual, including those at-risk, recently homeless, chronically homeless, physically vulnerable, and more – we are capable of serving the community at large and may continue to move thousands out of homelessness every year. In the past 10 years, 18,511 people have been provided subsidized and unsubsidized housing.

Homeless Outreach Clients

Meeting unsheltered homeless people where they are–on the streets, geographically, spiritually and emotionally–is the nature of our outreach program. Our team is equipped to provide medical-focused outreach: wound care and health interventions, and housing-focused: interventions and generate interest in solutions to end their homelessness. Over the past 10 years, 7,707 individuals have been helped.

Health Services

Partnerships have grown to include H4 Urgent Care, Queen’s Medical Center, Hawaii Health and Harm Reduction Center, Kalihi-Palama Health Center, Waikiki Health Center, Chinatown JOC, UH John A Burns School of Medicine’s H.O.M.E. project, and hospital emergency departments. 

IHS health services identify individuals in need, including those staying at shelters. We also provide urgent care by H4 to people who come in through outreach, screening for shelter admissions, wound care and medication management. We also help people establish primary care provider relationships.